UB#4523 split approved by Hamza Malik -- 7 passports proceeding
View voucher →Al-Haramain Travels VIP balance at SAR -45,000 (45% of threshold)
View agent →Nusuk portal maintenance scheduled 02:00-04:00 SAT
Friday, 24 April 2026 — Welcome back, Hamza
| Voucher | Name | Status | Source | Priority | |
|---|---|---|---|---|---|
| UB-4521 | A | Pending | Al-Haramain | ||
| UB-4521 | F | Reviewing | Al-Haramain | ||
| UB-4522 | M | Verified | Walk-in | ||
| UB-4523 | A | Flagged | Karachi Travels | ||
| UB-4524 | U | Pending | Lahore Tours | ||
| UB-4524 | K | Verified | Lahore Tours | ||
| UB-4525 | B | Pending | Walk-in | ||
| UB-4526 | S | Reviewing | Islamabad Umrah |
Created
Received via WhatsApp from Al-Haramain Travels
BotLinked to Voucher
Matched to UB-4521 (12 passengers)
SystemOCR Extraction
MRZ extracted, confidence: 88% avg. Expiry date flagged (78%)
SystemOCR Verified
Fields reviewed and corrected by operator
Zara SheikhScreening: Flagged
Auto-flag: Expired passport (22/01/2025), Name mismatch (Levenshtein > 3)
SystemEscalated to L2
Escalated by operator for manager review
Zara SheikhSplit Proposed
Proposed removing from UB-4521. Agent confirmed: drop and process remaining 11
Zara SheikhSplit Approved
Voucher adjusted: SAR 156,000 -> SAR 143,000. Passport removed from batch.
Hamza MalikAwaiting Re-submission
Agent will submit new passport scan after renewal
System